Privacy Policy

Last updated: 2026-11-01

This policy explains what personal data Kontramerica (kontramerica.lat), operated by Raymour Labs ("we", "us"), collects, why, and the choices you have. Contact: soporte@kontramerica.lat.

What we collect

• Account data: your email address, a hashed password (we never store it in plain text) and your language.
• Service data: your saved searches, keywords, alert settings, opportunity notes and stages, team invitations and memberships, optional team-email preferences, and supplier watchlists.
• Billing data: payments are handled by Paddle. We receive your plan and subscription status, never your full card details.
• Technical data: IP address, browser information and server logs, used for security and troubleshooting.
• Website usage data: we use Google Analytics to see how visitors use our website, such as pages viewed, how you found us, approximate location, device and browser type. Google Analytics sets cookies and receives your IP address.

How we use it

To provide the Service and send the alerts you ask for, to manage your account and subscription, to send service messages (such as trial or billing notices), to keep the Service secure and prevent abuse, to understand how our website is used so we can improve it, and to meet legal obligations. We do not sell your personal data and do not use it for advertising.

Team workspaces and public procurement data

Accepted team members can see the workspace owner’s saved-search matches and shared opportunity notes, and can update those notes and internal stages. They cannot change the owner’s searches or billing. The owner can revoke access, and a member can leave. Invitation links expire after seven days and must be shared by the owner; we do not send invitation emails automatically. Each member chooses whether to receive a daily team digest. We also store procurement, supplier-registration and contract data from public DGCP sources. Supplier contact-person details are not imported into the intelligence store. A source lookup sends the identifier you request to the official public API.

Who processes it for us

• Paddle (payments, as Merchant of Record).
• Resend (email delivery).
• Google (Google Analytics, website usage statistics).
• Our server hosting provider.

These providers process data only to deliver their service to us. Some are located outside your country; where required, data is transferred under appropriate safeguards.

Cookies

We use an essential session cookie to keep you signed in and protect forms. We also use Google Analytics cookies to measure how our website is used; Google processes that data under its own privacy policy. You can block these cookies in your browser settings or with the Google Analytics opt-out add-on. We do not use advertising cookies.

How long we keep it

We keep your data while your account is active. If you ask us to delete your account, we delete its data within 30 days, except records we must keep for legal or tax reasons. Server logs are kept for a limited period.

Your rights

You can ask to access, correct, export or delete your personal data, or object to how we use it, by emailing soporte@kontramerica.lat. You may also have the right to complain to your local data protection authority.

Children

Kontramerica is not intended for anyone under 18.

Changes

We may update this policy and will post the new version here with a new date. For material changes we will notify you by email.